We want every Pollin8 customer to be entirely happy with their tea purchase.
We stand behind our goods and services and want you to be satisfied with them.
If you are in anyway dissatisfied, please contact our customer service team at
Returns for 30 days from date of delivery.
We care deeply about ensuring that our products are in perfect condition. If you find flaws in our products and request a refund, we ask that you
either return the product and/or send us a clear photo so we know what happened and can prevent it from happening again.
Unless defective, teas cannot be returned once opened.
Cancellations cannot be made once an order has been shipped.